Our History
Founded in 1974, Jeweler’s Services, Inc. has been a trusted provider of jewelry design, manufacturing, and repair services for decades. After many wonderful years in Carytown, we relocated to Chesterfield in 2018, gaining more space to serve you better — and plenty of convenient parking! Our new location allows us to continue our commitment to quality craftsmanship and personalized service in a comfortable and welcoming environment.
(Owners Jill LaPrad and Katie O'Neil pictured)
Meet Our Team
Since becoming female-owned and operated in 2017, our shop has thrived under the dedication and passion of an incredible team of jewelers. Each of our on-site artisans brings a unique set of skills and special interests to the table, allowing us to offer a truly exceptional blend of services. We are committed to upholding the highest standards of craftsmanship and customer care in every aspect of our work, ensuring that your jewelry shines as brightly as you do.
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Jill LaPrad Jill has been working with fine jewelry for over 40 years. A graduate of the Bowman Technical School and a member of the JSI team since 1985, Jill took the helm as the owner in 2017. She is a master of her craft and a dedicated mentor who loves helping her staff become master jewelers themselves. Jill is incredibly proud of the talented women on her staff and is excited to see the bright future of JSI unfold.
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Kathleen "Katie" O'Neil Katie has been a talented bench jeweler with JSI since 2006. She has a BFA in Crafts, with a Business Administration minor, from Longwood University and has completed advanced training in stone setting with the New Approach School for Jewelers. Katie has a side business creating semi-fine silver and pearl jewelry, KO Designs. Select pieces of her line are available at JSI! In her free time, Katie enjoys family time with her husband and daughter, whether they are showing KO Designs at art shows or making memories at the lake house. |
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Sally Straight Sally, is our resident Graduate Gemologist who brings both expertise and creativity to our store. Sally earned a BFA in Crafts from VCU, where she specialized in metalwork, jewelry, and ceramics. Later, she earned her Graduate Gemologist credentials from the Gemological Institute of America in 2018. Sally handles insurance appraisals and gem identification, but she’s also an artist at heart. She once cast a pecan shell in bronze and turned it into a beautiful hinged locket! |
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Susan Frazier Susan joined Jeweler's Services in the spring of 2025. She comes to us with over 25 years of experience in the jewelry industry. Whether your need a jewelry repair, pearls re-strung, or a watch battery installed she is sure to give you great advice and a welcoming experience. |
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Sarah Stafford Sarah first joined our team in 2010 as a seasonal polisher while she worked towards her BFA from Longwood University, which she completed in 2013. She has since grown into a skilled bench jeweler, pearl stringer, and designer. After taking a brief break from 2023-2025 to focus on being a great mom to two adorable littles, she has happily returned to JSI part time (if you are as excited as we are about having her back, stop by on Tuesdays and Wednesdays to work with her). Sarah strength and passion are in upcycling well-loved jewelry, breathing new life into each piece while honoring its history. |
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Melissa “Mel” Rieg Mel is a bench jeweler with a love for enameling and a knack for wax carving and metal clay. Mel studied crafts at VCU and brings a lot of creativity to our team. When she’s not at the workbench, you might find her bartending, cooking up delicious dishes, or traveling (The South of France and Germany are her favorites!). She’s also a proud pet parent to Tuna the cat and Ramona the dog! |
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Susan Foster Susan is a versatile artist with a background in glassblowing, metalsmithing, and paper art. She’s known for her meticulous approach to jewelry making and restoration. Susan loves to forage, especially for mushrooms! If you love a good story behind a piece, Susan is the person to talk to! |
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Ophelia & Patches Patches is our resident goofball, a bundle of energy who never fails to entertain! This silly boy loves nothing more than a good cuddle session — except maybe a game of fetch. Yes, you read that right! Patches is always ready to chase after his favorite toy, but he hasn’t quite mastered the “bring it back” part of fetch yet. With his playful spirit and loving nature, he's a big-hearted boy who keeps everyone smiling. Then there’s Ophelia, the sophisticated lady of the house. A true momma's girl, she knows how to keep things classy while slyly orchestrating mischief behind the scenes. Whether she’s setting her brother up for trouble or charming everyone with her sweet demeanor, Ophelia has mastered the art of playing both sides. She might look like a little angel, but don't be fooled — she knows exactly how to get what she wants! Their painting adds a touch of warmth and charm to our showroom, reminding us of the joy that comes from a little bit of mischief and a lot of love! |
